At The Bee Company, we are committed to protecting your privacy and handling your personal data transparently.
1. Who we are
The Bee Company
22 Becketts Lane
Chester
CH3 5RN
Email: info@thebeecompany.co.uk
Phone: 01244 341 662
2. What data we collect
We may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Order details
- Messages submitted via our contact form
3. How we use your data
We use your data to:
- Respond to enquiries
- Process orders
- Provide customer support
- Improve our services
We do not sell or share your personal data for marketing purposes.
4. Contact form
When you submit a message via our contact form:
- Your data is used only to respond to your enquiry
- Messages may be stored securely for record keeping
- Spam protection (Cloudflare Turnstile) is used to prevent abuse
5. Legal basis (GDPR)
We process your data based on:
- Consent (contact forms)
- Contract (orders)
- Legitimate interest (website functionality)
6. Data retention
We only keep your data as long as necessary:
- Enquiries: typically up to 12 months
- Orders: as required for legal and accounting purposes
7. Your rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Withdraw consent
To exercise your rights, contact us at info@thebeecompany.co.uk.
8. Cookies
Our website may use cookies to ensure the site functions correctly and to improve your experience.
9. Third parties
We may use trusted third-party services such as payment providers, hosting providers, and spam protection services. These services process data securely and in compliance with GDPR.
10. Changes to this policy
We may update this Privacy Policy from time to time. Please check this page periodically for any changes.